Since Beautifulcrochetstuff.com is offering non-tangible digital products, it is not possible to “return” the product and ensure that the product is no longer used. Therefore I do not issue refunds once the order is accomplished and the product is sent.
However, I want you to be 100% satisfied and happy with your purchase. If you have any problems with the file, or have any questions, please contact me and I’ll do my best to resolve the issue.